How to Order Testing for Human Health

The Bartonella ePCR platform is designed to detect active, low-level infections for all pathogenic Bartonella species. We also offer IFA serology for Bartonella henselae and Bartonella quintana to support the diagnosis of Bartonellosis.

Our additional diagnostic tests use genus-level primers that are designed to detect a wide array of vector-borne pathogens. Our tick panel includes diagnostic testing for Anaplasma spp., Ehrlichia spp., Babesia/Theileria spp., and Rickettsia spp..

How to order:

Step 1 – Order a Specimen Kit.
All test orders must be ordered by a licensed medical practitioner. Be sure to fill out the Kit Request Form and email or fax it to us. Once we receive your order form, we will mail you the kit.  The specimen kit will include detailed instructions on sample collection and shipping, blood tubes, all required test forms, and shipping materials.

Step 2 – Collect the Sample.
All samples must be collected aseptically.  Please review our Specimen Collection form for additional details.  Laboratory regulations require that specimen tubes be labeled properly with at least two identifiers.  Please ensure that tubes are correctly labeled so that we can process them immediately upon receipt.

Step 3 – Complete all the required forms.
The specimen kit includes the following forms – Human Health Test Request Form, Billing Information Form, and the Medicare ABN.  Laboratory regulations require that the test request form be filled out with patient/sample detail.

Step 4 – Pack and Ship the Specimen.
Pack the specimen along with the required forms following the enclosed Shipping Instructions. Ship overnight to our physical address in Research Triangle Park, NC.  Please DO NOT SHIP USPS as USPS does not deliver packages to our location. Shipping regulations require that clinical samples be triple packed and properly labelled (e.g., UN 2733 Category B Biological Samples). Please see FedEx or UPS for detailed requirements.  Specimens must be protected from high heat to ensure viability for culture.  DO NOT USE COURIER DROP BOXES.  

International orders, please contact us directly for special instructions.

Shipping Address:
Galaxy Diagnostics, Inc.
7020 Kit Creek Rd, Suite 130
Morrisville, NC 27560