Human Health Billing & Insurance Information
Galaxy Diagnostics is a fee-for-service provider. Pre-payment for testing is required upon sample receipt. We accept personal check, money order, VISA, MasterCard, American Express and Discover.
Most of the pathogen testing we offer is later reimbursed by private insurance providers. As a courtesy and with the required information, we are happy to file a medical claim on your behalf to your insurance provider once testing is complete. Please include a photocopy of the front and back of your insurance card and have your physician list ICD-10 diagnosis codes as indicated on the test request form, and we will take care of the rest. Please note that our lab is considered out-of-network (OON) for all private insurance providers and that it can take a few weeks for your insurance provider to respond to the claim.
Galaxy Diagnostics is a Medicare provider. Medicare patients are not required to pre-pay for pathogen testing. Please include a photocopy of the front and back of your Medicare card, and we will submit a claim on our behalf. Following federal regulations, the Medicare ABN must be signed and submitted with the patient sample.
If you have any questions concerning the payment and billing process, please contact our business office at 919-313-9672.